The unit participate in all the public participation mechanisms through concept development, facilitating discussions, scribing during workshops and commissions, and contribute in the report write-up. It develops papers and content material when needed for sector parliaments and empower delegates on relevant topics.
It also conducts research, independent verifications (including field work) and produce research reports with findings on public participation mechanisms. It conducts assessments on the public views and understanding of the hearings conducted, participate in stakeholder engagement sessions and report on the findings of the stakeholder sessions and share information with all stakeholders.