The Knowledge Management Sub-section exist to support the KZN Legislature in achieving its legislative, oversight and public participation mandates. This section is responsible for preserving the institutional memory for future generation and use and ensuring that the institution continues to live even when all the current employees are gone. It primarily focuses on creating and managing information and knowledge for improved decision-making; sharing best practices with the institution and sector; avoiding duplication and improving efficiency and effectiveness in the institution; developing and preserving institutional memory for continuity purposes; generating, sharing and using new knowledge; and retaining legislative knowledge and reduce process life cycles. This section also ensures that the institution is enhancing its work solutions and improving turn-around times through the management of knowledge practices.
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